Terms & Conditions

Terms & Conditions

 

What will show on my bank account?

  • V.C. purchase


Where do you ship?

  • We ship worldwide


How discreet is your shipping method?

  • All the orders are shipped very discreetly, with nothing incriminating written on the envelope, only your name and address will figure on your package. Shipping is 6 euros for europe and international, without tracking.


How long will it takes to receive the order?

  • From 5 to 12 working days, you order will be processed within 1 to 3 working days, then shipping takes from 6 to 14  days usually, but on rare occasions, it can sometimes take up to 22 days.


My order has not been received?

  • If after 25 working days you have not received your order, let us know and we will file a loss form. This is very rare.


Methods of payments

  • Credit cards, Visa, Mastercard, Maestro, American express, Visa prepaid cards. Our payment system is very secure and encrypted 256 bit.
  • Bank wire. (Email us for the infos)
  • Cash by certified mail only. (Download our order form online)

 

Postage charge 
Minimum option is 6  euros, for Airmail, without tracking for nternational and Europe.


Delivery/Shipping
Make sure you well filled out the form with your correct phone number, email and zip code.


Receiving your order
Your order will take from 1 to 3 working days to be processed, and dispatch.
The order should arrive from 3 to 12 working days. But usually upto 18 working days.
Internationnal and European orders sent with tracking and certified, signature upon delivery ( we also carry an option without signature but it is 4 euros more ), if you are not home, the mailman will let you a note to pick it up at your nearest office.


Returns
it will have to be as it was sent, unopened, in his original pack.
Email us we will send you a form to fill out.

      Data protection

Your payments infos are not kept, we process customer data in accordance with the law.

      Restocking Fee
      Restocking fees is 10%.  Please contact us for your specific case. Restocking fees are charged on items that are opened, or unopened.  
      Shipping charges are non-refundable. Restocking fees also apply to orders that have been cancelled once the order has started to process.

 

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