Terms & Conditions
Terms & Conditions
What will show on my bank account?
Where do you ship?
How discreet is your shipping method?
All the orders are shipped very discreetly, with nothing incriminating written on the envelope, only your name and address will figure on your package. Shipping is 6 euros for europe and international, without tracking.
How long will it takes to receive the order?
From 5 to 12 working days, you order will be processed within 1 to 3 working days, then shipping takes from 6 to 14 days usually, but on rare occasions, it can sometimes take up to 22 days.
My order has not been received?
If after 25 working days you have not received your order, let us know and we will file a loss form. This is very rare.
Methods of payments
Credit cards, Visa, Mastercard, Maestro, American express, Visa prepaid cards. Our payment system is very secure and encrypted 256 bit.
Bank wire. (Email us for the infos)
Cash by certified mail only. (Download our order form online)
Minimum option is 6 euros, for Airmail, without tracking for nternational and Europe.
Make sure you well filled out the form with your correct phone number, email and zip code.
Receiving your order
Your order will take from 1 to 3 working days to be processed, and dispatch.
The order should arrive from 3 to 12 working days. But usually upto 18 working days.
Internationnal and European orders sent with tracking and certified, signature upon delivery ( we also carry an option without signature but it is 4 euros more ), if you are not home, the mailman will let you a note to pick it up at your nearest office.
it will have to be as it was sent, unopened, in his original pack.
Email us we will send you a form to fill out.
Your payments infos are not kept, we process customer data in accordance with the law.
Restocking fees is 10%. Please contact us for your specific case. Restocking fees are charged on items that are opened, or unopened.
Shipping charges are non-refundable. Restocking fees also apply to orders that have been cancelled once the order has started to process.